Privacy Policy
This Privacy Policy explains how Book Sorcerer (“we”, “us”, “our”) collects and uses your personal information when you visit www.booksorcerer.com, place an order, contact us, or sign up for marketing.
We are committed to protecting your privacy in line with UK data protection law.
Our store is operated using Shopify, and we use PayPal for payments and Klaviyo for email marketing.
1. Who We Are
Book Sorcerer
Website: www.booksorcerer.com
Email: info@booksorcerer.com
2. Information We Collect
We may collect:
- Name, email, phone number
- Billing and delivery details
- Order and account information
- Payment-related information (processed by PayPal/Shopify)
- Marketing preferences
- Device, browser, IP address and website usage data
- Cookies and similar technologies
3. How We Use Your Information
We use your data to:
- Process and deliver orders
- Take payments and issue refunds
- Provide customer support
- Send order updates
- Manage accounts
- Improve our website and services
- Prevent fraud and meet legal obligations
- Send marketing (where permitted)
4. Lawful Basis
We process data under:
- Contract – to fulfil orders
- Legal obligation – tax, accounting, compliance
- Legitimate interests – running and improving our business
- Consent – for marketing and optional cookies (you can withdraw anytime)
5. Third Parties
We use trusted providers including:
- Shopify (store platform)
- PayPal (payments)
- Klaviyo (email marketing)
- Delivery, IT, analytics and professional service providers
We do not sell your data.
6. International Transfers
Some providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place.
7. Cookies
We use essential cookies for site functionality and optional cookies for analytics and marketing. You can manage cookie preferences on our site.
8. Data Retention
We keep personal data only as long as necessary for legal, tax, and business purposes.
9. Your Rights
You may request access, correction, deletion, restriction, or transfer of your data, and you can object to marketing at any time.
Email: info@booksorcerer.com
10. Security
We take reasonable steps to protect your data, but no online system is completely secure.
11. Complaints
You can contact us at info@booksorcerer.com or complain to the ICO if you are unhappy with how we handle your data.
12. Changes
We may update this policy from time to time. The latest version will always be posted on our website.
Contact
Book Sorcerer
www.booksorcerer.com
info@booksorcerer.com